People Strategy

Page updated: 5 February 2025

 

The University’s People Strategy reflects our collective ambition to create an outstanding work environment for all staff.

Informed by feedback from the 2023 Staff Experience Survey and extensive consultation with colleagues across the divisions, departments and colleges, it centres on three key outcomes:

  • a great place to work for all;
  • enabling talent to thrive; and
  • high-quality people services supporting academic delivery.

The strategy creates a framework that brings together several ongoing projects and initiatives, such as the Pay & Conditions Programme and Academic Career and Reward Framework. It also aligns with other University strategies, including the Strategic Review of Professional Services, the Estate Strategy and the Collegiate EDI Strategic Plan, which will be integral to all that we do.

 

Key information

The People Strategy was endorsed by People Committee in September 2024, and approved at Council in December 2024.

A timeline detailing the steps in the strategy's development is summarised below.

Month Activity
January 2023

CIPD People Impact Tool

  • Survey undertaken to gain insight into the University’s people services and assess them against the CIPD benchmark.
  • Feedback gathered from key stakeholders across the organisation.
Spring 2023

Pay & Conditions

  • Comprehensive review of the total reward and benefits offer across all staff groups.

2023 Staff Experience Survey

  • 15,481 staff invited to provide feedback.
July 2023

Formation of the People Strategy Project Team 

  • Representatives from all Divisions come together to form the project team.
  • Terms of reference drafted.

July - September 2023

Analysis and further insights gathered

  • Staff Experience Survey and CIPD People Impact Survey results are analysed.
  • Project Team consulted and further insights gathered.
  • Draft enablers, deliverables and actions are identified.
October 2023 Draft People Strategy presented
  • An initial draft of the strategy is presented to People Committee for approval.
November 2023 - May 2024 Consultation
  • The draft strategy is shared with the following groups and committees for feedback: 
    • University HR Forum
    • College HR Forum
    • Divisional HR Briefings
    • Trade Unions
    • Collegiate University Leaders Induction Programme
    • MPLS DAMPS meeting
    • Technical staff

March - April 2024

Academic Sponsor appointed

  • Professor Diego Sánchez-Ancochea appointed Academic Sponsor

All staff invited to participate in focus groups

  • Article published in the University Bulletin inviting staff to join the People Strategy focus groups

Draft developed

  • The strategy is refined based on staff feedback and external factors.

May - June 2024

Staff consultation 
  • Focus groups held comprising staff from across the Collegiate University. 
  • Staff who were unable to attend a focus group invited to share their feedback via an online form.
  • Research groups and the Conference of Colleges consulted.
  • A report on the analysis of insights gathered in the focus groups and the online form will be completed at the end of June 2024.
July - August 2024
  • Strategy revised following feedback from staff consultation.
  • Development of a governance structure and implementation plan.
  • Formation of a Project Delivery Group to coordinate and deliver the implementation plan.
  • Development of a communications strategy.

 

September – December 2024
  • Strategy presented to People Committee
  • Final consultation round with Divisional Boards and other stakeholder
  • Strategy presented to Council for final approval
January – March 2025
  • Governance structure and delivery plan determined
  • Launch of People Strategy 
  • Implementation of strategy begins

Who is the strategy for? Does it include all Divisions, Departments and Colleges?  

The strategy is for all University staff, including those who join us in the future. Our ambition is that everything we do as part of the strategy will also be made available to colleges to use and benefit from. Whilst the focus is on those employed here, the goals of the People Strategy – being a great place to work – will also help to create the conditions for a great student experience.  

Who informed the content of the People Strategy?  

The University People Committee commissioned and approved the strategy, and it was signed off by Council in December 2024. Content was developed following extensive engagement with divisional and departmental boards and groups.  

People from all parts of the University contributed views. You told us what you value about Oxford as well as the challenges you face, and we compared these with information about current trends in the higher education sector and the wider world of work.  

We believe that the resulting three outcomes that make up the strategy will be relevant to everyone. The ways we will achieve the outcomes may be different for the different parts of the collegiate University, and so it is important for the strategy to be flexible and remain focused on these long-term outcomes.  

Why are values important for the People Strategy?  

Values reflect the type of University and workplace we aspire to be. Our research showed that values are an increasingly important factor that people consider when deciding where they would like to work, and where they wish to stay and build their career. We found that nearly all major UK universities have defined their values and use them in a variety of ways, including to guide decision-making, frame HR policies, and as a way to celebrate and reward people’s contributions to the life and success of the University.  

At Oxford, many departments and teams already have statements of their values, and the University Strategic Plan is expected to include cross-cutting themes that will underpin everything we do. We are investigating how we could integrate these shared themes into a set of Oxford Values, that are created and owned by the University community.  

How does the People Strategy link with other University strategies?  

The Collegiate University Equality, Diversity and Inclusion (EDI) Strategic Plan   sets out our aspirations for equality, diversity and inclusion. It is central to the way we will deliver each part of the People Strategy, with the Equality and Diversity Unit acting as a key partner. Our efforts are also integrated with the Thriving at Oxford wellbeing plan, the EveryDaySafe initiative and the Estates Strategy, as well as our review of employee relations. Together these initiatives will foster a supportive, inclusive, and safe working environment.  Their audiences differ slightly, as the EDI plan includes actions for the whole University and College community, while the People Strategy is focused particularly on staff. 

Good people information and systems are key to providing the level of professional support that the University’s ambitious academic mission demands. The Digital Transformation Programme will be an important enable of the People Strategy. In particular, the People and Finance Transformation (PFST) is the programme of work that will update our working practices with the help of supporting digital technologies. 

The ways we organise our services will follow clear principles which have been set out in the University’s Strategic Review of Professional Services. This builds upon work we began under Professional Services Together, which included creating professional communities of practice and career pathways. 

The strategy includes a lot of different things. Can we really do it all?  

During the consultation phase, we heard that many people feel overloaded with change initiatives. Our aim is to coordinate and streamline existing projects and policies under the three People Strategy outcomes, without adding to the load. We hope that this will make it easier for everyone to follow and collaborate in work relating to people and HR.   

How will we know if the People Strategy is making a difference?  

Tracking progress throughout the People Strategy's implementation will be crucial to success, helping us to understand which approaches are beneficial and where we most need to focus our efforts. That is why we are taking care to gather a clear baseline of information from which we will be able to measure progress. A key source of information will be listening to the experiences of staff at the University, including but not limited to our biennial Staff Experience Surveys.

I work in an HR role. What does the People Strategy mean for me and how should I use it?  

The People Strategy is for everyone but it has special relevance for members of the professional services community, particularly those who work in HR roles, who will be integral to the successful implementation of the strategy’s initiatives. There should always be a clear line of sight, linking the work we do with the University’s three People Strategy outcomes: A great place to work for all; Enabling talent to thrive; and high-quality people services.  

The ways that the strategy can help include:  

  • Greater confidence in delivery: Working together towards shared goals, managing issues, risks and dependencies together and reducing duplicated efforts.  
  • More effective communication: Making it easier for our stakeholders to understand how the different aspects of our work fit together, to see what is coming and why it matters, and to participate in shaping the future direction.   
  • Supporting individual and team performance by making it easier to see how our work connects with our colleagues’ priorities, so that we can each collaborate across boundaries, share learning and access peer support.  
  • Being guided by evidence: Using the outcomes to measure our overall impact, uncover inequalities and target our efforts where they will have the most positive effect for people.  

Who can I speak to about the People Strategy?  

Please get in touch if you would like to get involved or discuss how to implement the People Strategy in the part of the University where you work. These Frequently Asked Questions will be updated regularly, and so please contact us if you have a question that was not already answered. To get in touch please email peoplestrategy@admin.ox.ac.uk

Publications


VIEW THE PEOPLE STRATEGY

 

Contact us


Jo Mason, Head of Partnerships
joanne.mason@admin.ox.ac.uk

peoplestrategy@admin.ox.ac.uk